Family
Hub

Every user has one of four roles. Your role controls what screens you see and what actions you can take. Roles are set by Admins and can be changed at any time (within the limits below).

Platform-level access across all families. Can manage every family, add or remove other Super Admins, manage the global chore library, and archive or unarchive families. Typically used only by the app owner.

Full control within a family. Can manage members, approve join requests, open and close monthly cycles, manage zones and the chore library, configure reward schemes, approve trades and reset PINs. Maximum two Admins per family.

Can view all chores across the family, confirm or query completed chores, assign ad-hoc tasks, approve or reject trades, gift tokens and manage reward schemes when granted access by an Admin.

Personal dashboard showing only their own chores, token balance and reward progress. Can mark chores as done, initiate trade requests, and view earned rewards. Cannot see other children's data.

* Parent can manage reward schemes when granted access by an Admin.

Admins can change the role of any other member from the member management screen. Tap the role badge next to a member's name — a sheet appears with the available options. Changes take effect immediately.

1. 1
   Child requests reset

   Child taps "Forgot PIN?" on the login screen. A reset request is sent to all Admins in the family.
2. 2
   Admin generates temp PIN

   Admin goes to member management, finds the pending request and taps "Generate temp PIN". A temporary code is displayed.
3. 3
   Admin shares the code

   Admin shares the temporary PIN with the child directly — in person or via message.
4. 4
   Child logs in and sets new PIN

   Child logs in with the temporary PIN and is immediately prompted to set a permanent replacement before accessing the app.

Chores are grouped into zones assigned to children for the month. At month end, zones rotate automatically. Chores can repeat daily, weekly, bi-weekly or monthly.

1. 1
   Create zones

   From the Admin dashboard, go to Zones → Manage and tap "+ Add zone". Name each zone (e.g. "Downstairs", "Garden").
2. 2
   Add chores to zones

   Open a zone and tap "+ Add chore". Select from the global library or create a new one. Set the frequency: daily, weekly, bi-weekly or monthly.
3. 3
   Assign zones to children

   Use the zone assignment section on the Admin dashboard to give each zone to a child for the current month.
4. 4
   Open the month

   Tap "Open month" to generate all chore instances for the cycle. Children can now see and mark their chores.

1. 1
   Find your chore

   On your dashboard, tap the Chore Tracker tile to see your chores grouped by frequency.
2. 2
   Mark it done

   Tap "Mark done" next to the chore. It moves to pending confirmation status.
3. 3
   Wait for confirmation

   A parent or Admin confirms or queries. If no action is taken within 48 hours, the chore auto-confirms.

Daily chores show a 7-segment bar representing Mon–Sun of the current week. Each segment is colour-coded:

Weekly and bi-weekly chores show a pill for each week of the month. The active week is amber. Confirmed weeks are green with a ✓. Lapsed weeks are red. Bi-weekly chores show strikethrough on skipped weeks.

From the chore tracker, tap "+ Assign task to child". Choose the child, describe the task, optionally attach a reward from the catalog, and confirm. The task appears immediately on the child's tracker. Children can also self-assign available ad-hoc tasks — doing so sends a parent notification to review and assign a reward.

1. 1
   Close the month

   At month end, tap "Close month" on the Admin dashboard. This locks the cycle, finalises all chore statuses and triggers the reward evaluation engine.
2. 2
   Zone rotation

   Runs automatically on close — each child moves to the next zone in the rotation order.
3. 3
   Open the new month

   Tap "Open month" to generate chore instances for the new cycle. You have a 72-hour window after rotation to set up the reward scheme.

A weekly summary is generated every Monday covering the previous week. Tap "View" on the green summary banner to see completion rates per child. The Reporting module (accessible from the Admin dashboard) provides monthly and quarterly completion trend charts for the whole family.

Children can swap chores with each other or offload one to a sibling, spending tokens to do so. Every trade requires parent approval before it takes effect.

Every child receives 2 tokens at the start of each month. Unspent tokens carry forward, up to a maximum of 4 carried tokens at any time. Parents and Admins can gift bonus tokens — these are uncapped and spent last.

A swap exchanges one chore for another between two children. Both children pay 1 token. The initiating child offers one of their chores and picks one of the other child's in return.

1. 1
   Start a trade

   Go to "Trades & tokens" on your dashboard and tap "Propose a trade".
2. 2
   Choose Swap

   Select "Swap" as the trade type.
3. 3
   Pick your chore and theirs

   Choose one of your chores to offer, then choose which of the other child's chores you want in return.
4. 4
   Submit

   Confirm and send. The other child is notified.
5. 5
   Parent approval

   Once both children agree, a parent or Admin must approve before the swap takes effect.

An offload lets a child pay another child to take on one of their chores. The initiating child pays 1 token; the recipient accepts or declines for free.

The app enforces several checks before allowing a trade to be submitted:

Pending trade requests appear in the "Trades & tokens" section of the parent or Admin dashboard. Tap the trade to review the details — both chores involved, the children, and any bonus forfeit warning — then approve or reject. Both children are notified of the outcome immediately.

From the Trades & Tokens parent view, scroll to "Gift tokens to a child". Select a child, use the stepper to choose the amount, and confirm. Gifted bonus tokens are added to the child's balance immediately and can be seen on their dashboard.

The rewards module lets parents define what children can earn each month and how. One scheme is active per family per month, with five types of earning trigger.

1. 1
   Open Rewards

   From the Admin or Parent dashboard, tap the Rewards module tile.
2. 2
   New scheme

   Tap "New scheme". Choose "Start from scratch" or "Use a template" if you've saved one previously.
3. 3
   Name it

   Give the scheme a meaningful name (e.g. "Summer Challenge", "May Madness").
4. 4
   Select children

   Use the child selector tiles. Trigger settings can be configured differently per child.
5. 5
   Configure triggers

   For each trigger type, set the qualifying condition and choose a reward from the catalog.
6. 6
   Save

   Tap "Save scheme". It becomes active immediately and can be edited at any point during the month.

The catalog is a reusable library of reward entries — things like "£5 cash", "Cinema trip" or "30 min extra screen time". Build the catalog first, then reference entries when configuring scheme triggers or ad-hoc task rewards. Entries can be reused across months and schemes.

Task bonuses attach a specific reward to a single chore. When that chore is confirmed complete, the reward triggers automatically — no manual action needed from a parent. Task bonuses are configured per child within the scheme form, with chores grouped by frequency for easy selection.

Parents and Admins can create one-off tasks for children with an optional reward attached, outside of the regular scheme. Children can also self-assign available ad-hoc tasks — doing so notifies the parent to review and assign a reward.

Once you've built a scheme you're happy with, save it as a template from the scheme detail screen. Next month (or for a new family), tap "New scheme → Use a template" to load it instantly. Templates can be renamed or deleted from the template library. You cannot apply a template while an active scheme already exists.

When a trigger fires, the earned reward appears in the pending list on the parent/Admin rewards screen. Once you've given the reward to the child in real life, tap "Mark issued" to clear it from the list. Children can see their earned-but-not-yet-issued rewards at the top of their rewards screen.

Common actions at a glance, plus a troubleshooting guide for the most frequent questions.

1. 1
   Log in

   Enter your username and PIN on the on-screen keypad.
2. 2
   Check notifications

   Look at your dashboard for any trade updates, confirmed chores or reward news.
3. 3
   Go to the Chore Tracker

   Tap the Chore Tracker tile to see today's chores.
4. 4
   Mark chores done

   Tap "Mark done" for each chore you've completed today.
5. 5
   Check Trades & Tokens

   See your token balance and propose a swap or offload if you want to.
6. 6
   View reward progress

   Check your streak, week completion % and any pending rewards.

• Open the new month to generate all chore instances.
• Check zone assignments before opening — adjust if needed.
• Set up or load the reward scheme within 72 hours of zone rotation.
• Approve any pending join requests.

• Confirm or query chores as children mark them done.
• Approve or reject trade requests.
• Review and assign rewards for ad-hoc tasks.
• Gift bonus tokens when appropriate.

• Issue any pending rewards before closing.
• Close the month — triggers the reward evaluation engine.
• Zone rotation runs automatically on close.
• Monthly completion bonuses are evaluated at close.