Family
Hub

This section is just for you. Here's everything you need to know about using Family Hub — from checking your chores to proposing a trade with your sibling.

When you log in you go straight to your dashboard. Everything is personal to you — your chores, your tokens, your rewards. You can't see your siblings' data and they can't see yours.

Your dashboard shows:

• Your Chore Tracker — what needs doing today
• Your Trades & tokens — your token balance and any active trades
• Your Rewards — your streak, this week's progress and any rewards you've earned
• Any notifications — trade updates, confirmed chores, messages from parents

1. 1
   Open My Chores

   Tap the Chore Tracker tile on your dashboard. Your chores are grouped into sections — Daily, Weekly, Bi-weekly and Monthly.
2. 2
   Check the weekly summary bar

   At the top you'll see a blue bar showing how you're doing this week — how many are confirmed, how many are left, and whether a perfect week is still possible.
3. 3
   Mark a chore done

   Once you've done a chore, tap the "Mark done" button next to it. For weekly chores the button will say "W2 done" (or whatever week it is) so it's clear which period you're confirming.
4. 4
   Wait for it to be confirmed

   A parent or Admin will confirm your chore. If they don't check within 48 hours, it confirms automatically. Once confirmed, it counts towards your streak and rewards.

If there's a chore you'd like to swap or hand off to a sibling, you can use your tokens to propose a trade. Every trade needs a parent or Admin to approve it before anything changes.

1. 1
   Open Trades & tokens

   Tap the tile on your dashboard.
2. 2
   Tap "Propose a trade"

   Choose whether you want a Swap (exchange one chore for another) or an Offload (hand a chore to your sibling — they can say yes or no).
3. 3
   Pick the chores

   For a swap: choose one of your chores to offer and one of your sibling's chores you'd like in return. For an offload: choose which of your chores you'd like to hand off.
4. 4
   Send the request

   Confirm and send. Your sibling is notified, and then a parent needs to approve it before the chores actually swap.

You get 2 tokens at the start of every month. Unspent tokens carry over (up to 4 at most). Your Admin or Parent can also give you bonus tokens as a reward for great effort — these are on top of your regular balance and don't expire the same way.

Your parent sets up a reward scheme at the start of each month. There are different ways to earn:

When you earn a reward it shows up on your rewards screen. Once your parent has given it to you in real life, they mark it as issued and it clears.

Forgotten your PIN? No problem. On the login screen tap "Forgot PIN?" — this sends a reset request to your Admin. They'll generate a temporary PIN and give it to you. Log in with the temp PIN and you'll be asked to set a new permanent one straight away.

Every family member has a role. Your role controls what you can see and do. Admins can change roles for other members (within the limits below).

Full control within the family. Opens and closes monthly cycles, manages zones and the chore library, sets up reward schemes, approves trades, approves join requests and resets PINs. Maximum two Admins per family.

Confirms or queries completed chores, assigns one-off tasks to children, approves or rejects trades, gifts tokens, and can manage reward schemes when an Admin grants them access. Cannot change member roles.

A personal dashboard showing only their own chores, token balance and reward progress. Can mark chores as done, propose trades and view earned rewards. Cannot see any other child's data.

App administration only. Can view all families, rename and archive or unarchive them, create other Super Admin accounts and manage the global chore library. Does not have access to any family content. Typically the app owner only.

* Parent can manage reward schemes when granted access by an Admin.

1. 1
   Child requests reset

   Child taps "Forgot PIN?" on the login screen. A reset request is sent to all Admins in the family.
2. 2
   Admin generates a temp PIN

   Admin goes to member management, finds the pending request and taps "Generate temp PIN". A temporary code appears.
3. 3
   Admin shares the code

   Admin shares the temporary PIN with the child — in person or by message.
4. 4
   Child logs in and sets a new PIN

   Child logs in with the temporary PIN and is immediately asked to set a new permanent PIN before accessing the app.

Chores are grouped into zones. Each zone is assigned to a child for the month. At month end zones rotate automatically so every child gets a turn at each area.

1. 1
   Create zones

   From the Admin dashboard go to Zones → Manage and tap "+ Add zone". Name each zone — for example "Downstairs", "Upstairs" or "Garden".
2. 2
   Add chores to each zone

   Open a zone and tap "+ Add chore". Pick from the library or create a new one. Set how often it repeats: daily, weekly, bi-weekly or monthly.
3. 3
   Assign zones to children

   Use the zone assignment section to give each zone to a child for the current month.
4. 4
   Open the month

   Tap "Open month". This generates all the chore instances and makes them visible to children on their dashboards.

1. 1
   Open My Chores

   Tap the Chore Tracker tile. Chores are grouped by frequency with a count badge showing how many are in each section.
2. 2
   Check the weekly summary

   The blue summary bar at the top shows confirmed, pending and lapsed counts, plus how many chores are left for a perfect week.
3. 3
   Mark it done

   Tap the "Mark done" button. For weekly chores the button shows the week label (e.g. "W2 done") so it's clear which period you're confirming.
4. 4
   Wait for confirmation

   A parent confirms or queries. No action within 48 hours means it confirms automatically.

Daily chores show a 7-segment bar representing Mon–Sun of the current week:

A blue information bar appears at the top of weekly chore sections showing the breakdown for the current week — confirmed, done and awaiting confirmation, lapsed, and still pending. The bar also shows a message: "3 chores left for a perfect week" or "Perfect week achieved! 🎉" when you've hit 100%.

Weekly and bi-weekly chores show a pill for each week of the month. The active week shows "W2 done" as the mark-done button label — making it clear exactly which week you're confirming. Confirmed weeks show a ✓ in green, lapsed weeks show in red, and bi-weekly chores show strikethrough on skipped weeks.

From the chore tracker tap "+ Assign task to child". Choose the child, describe the task, optionally attach a reward from the catalog, and confirm. The task appears on the child's chore screen immediately. Children can also self-assign available tasks — doing so notifies a parent to review and attach a reward.

1. 1
   Close the month

   Tap "Close month" on the Admin dashboard. This locks the cycle, finalises all chore statuses and triggers reward calculations for the month.
2. 2
   Zone rotation

   Happens automatically on close — each child moves to the next zone in the rotation. No manual action needed.
3. 3
   Open the new month

   Tap "Open month" to generate chore instances for the new cycle. Children will see their new chores on their dashboards immediately.
4. 4
   Set up the new reward scheme

   You have 72 hours after opening to create a new scheme. After that window you can edit an existing one, but not create a brand new one until next month.

Children can swap chores with each other or hand one off to a sibling by spending tokens. Every trade needs a parent or Admin to approve it before anything changes.

Every child gets 2 tokens at the start of each month. Unspent tokens carry forward, up to a maximum of 4 carried tokens at a time. Parents and Admins can also gift bonus tokens — these are uncapped and are spent last.

A swap exchanges one chore for another between two children. Both children spend 1 token. The initiating child picks one of their chores to offer and one of their sibling's chores to take in return.

1. 1
   Open Trades & tokens

   Tap the tile on your dashboard.
2. 2
   Tap "Propose a trade" → Swap

   Select "Swap" as the trade type.
3. 3
   Choose the chores

   Pick one of your chores to offer, then pick one of your sibling's chores you'd like in return.
4. 4
   Submit

   Confirm and send. Your sibling is notified and must agree before a parent can approve it.
5. 5
   Parent approval

   Once both children agree, a parent or Admin approves the swap and the chores change hands.

An offload lets a child pay a sibling to take on one of their chores. The child proposing the offload spends 1 token; the sibling accepts or declines for free.

The app checks several things before allowing a trade to be submitted:

Pending trade requests appear in the "Trades & tokens" section with a clear approval prompt. Tap the trade to review it — both chores, the children involved and any bonus forfeit warning — then approve or reject. Both children are notified straight away.

In the Trades & Tokens parent view, scroll to "Gift tokens". Select the child, use the stepper to set the amount, and confirm. Bonus tokens appear on the child's balance immediately.

Set up a monthly scheme to define what children can earn and how. One scheme is active per family per month, with five different ways to trigger a reward.

1. 1
   Open Rewards

   From the Admin or Parent dashboard, tap the Rewards tile.
2. 2
   New scheme

   Tap "New scheme". Choose "Start from scratch" or "Use a template" if you've saved one from a previous month.
3. 3
   Name it

   Give the scheme a name your children will recognise, like "Summer Challenge" or "May Madness".
4. 4
   Select children

   Choose which children the scheme applies to. You can set different triggers and rewards for each child.
5. 5
   Configure triggers

   For each trigger type, set the qualifying condition and choose a reward from your catalog.
6. 6
   Save

   Tap "Save scheme". It goes live immediately and can be edited at any point during the month.

The catalog is a library of reusable rewards — things like "£5 cash", "Cinema trip" or "30 min extra screen time". Build the catalog once, then reuse entries when setting up scheme triggers or one-off task rewards.

A task bonus attaches a specific reward to one individual chore. The moment that chore is confirmed done, the reward fires automatically — no action needed from a parent. Task bonuses are set per child within the scheme form, with chores grouped by frequency.

Parents and Admins can create a one-off task for a child with an optional reward attached, outside of the regular scheme. Children can also pick up available one-off tasks themselves — doing so notifies the parent to review it and attach a reward.

Once you've built a scheme you're happy with, save it as a template. Next month tap "New scheme → Use a template" to load it straight away. Templates can be renamed or deleted from the library. You can't apply a template while an active scheme already exists.

When a trigger fires, the earned reward appears in the pending list on the parent or Admin rewards screen. Once you've given the reward to the child in real life, tap "Mark issued" to clear it. Children can see any earned-but-not-yet-issued rewards at the top of their rewards screen.

Common actions at a glance — daily checklists, the month-end process, and answers to the most frequent questions.

1. 1
   Log in

   Enter your username and PIN on the on-screen keypad.
2. 2
   Check for notifications

   Look for any trade updates, confirmed chores or messages on your dashboard.
3. 3
   Open My Chores

   Check the weekly summary bar to see how you're tracking, then mark off any chores you've completed.
4. 4
   Check Trades & tokens

   See your token balance and propose a trade if you'd like to swap or offload a chore.
5. 5
   Check your Rewards

   See your streak, this week's progress and any rewards you've earned.

• Check zone assignments are correct before opening — adjust if needed.
• Tap "Open month" to generate all chore instances for the cycle.
• Set up or load a reward scheme within 72 hours.
• Approve any pending join requests.

• Confirm or query chores as children mark them done.
• Approve or reject trade requests.
• Review and assign rewards for one-off tasks.
• Gift bonus tokens when a child deserves recognition.

1. 1
   Issue pending rewards first

   Before closing, check the Rewards screen and mark any earned rewards as issued. Once the month closes, rewards are evaluated — it's cleaner to start fresh.
2. 2
   Confirm any outstanding chores

   Check no chores are sitting as "marked done but not confirmed" — these affect the monthly completion % calculation.
3. 3
   Tap "Close month"

   This locks the cycle, runs the full reward evaluation (including monthly completion bonuses), and triggers the automatic zone rotation.
4. 4
   Zones rotate automatically

   Each child moves to the next zone in the rotation order. No action needed from you.
5. 5
   Open the new month

   Tap "Open month" to generate the new cycle's chore instances. Children see their new chores immediately.
6. 6
   Set up the new reward scheme

   You have 72 hours to create a new scheme. You can load last month's template or start fresh.